Privacy Policy – Spinr Driver App
Last Updated: [date]
Spinr (“we”, “our”, “us”) respects the privacy of its driver partners (“Drivers”, “you”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Spinr Driver App.
By registering on or using the Spinr Driver App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details during registration or while using the app:
- Full Name
- Mobile Number
- Email Address
- Profile Photograph
- Government-issued ID details (Driving License, Aadhaar/PAN, etc.)
- Vehicle details (Registration Number, Vehicle Type, Insurance)
1.2 Location Information
- Real-time GPS location while the app is active
- Trip start and end locations
- Route information for ride completion and safety
1.3 Usage Information
- App usage logs
- Login history
- Ride acceptance, completion, and cancellation details
- Ratings and feedback
1.4 Device Information
- Device type, model, and OS version
- IP address
- App version and crash logs
2. How We Use Your Information
We use the collected information to:
- Verify driver identity and eligibility
- Enable ride allocation and navigation
- Track trips for safety and service quality
- Process payments and payouts
- Communicate important updates and notifications
- Improve app performance and user experience
- Prevent fraud and misuse of services
- Comply with legal and regulatory requirements
3. Location Data Usage
Spinr collects location data:
- Even when the app is running in the background (only during active duty)
- To match drivers with nearby riders
- For trip tracking, safety, and dispute resolution
You may disable location permissions, but doing so may limit app functionality.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share data only in the following cases:
- With riders for trip-related purposes (first name, vehicle details)
- With payment partners for payout processing
- With government or law enforcement agencies if required by law
- With trusted third-party service providers under strict confidentiality agreements
5. Data Storage and Security
- Your data is stored on secure servers
- We use industry-standard security measures to protect information
- Access to personal data is restricted to authorized personnel only
Despite best efforts, no system is 100% secure, and Spinr cannot guarantee absolute security.
6. Data Retention
We retain driver data:
- As long as your account is active
- As required to fulfill legal, regulatory, or business obligations
You may request account deletion, subject to applicable laws.
7. Your Rights
As a driver, you have the right to:
- Access your personal information
- Update or correct inaccurate details
- Request deletion of your account
- Withdraw consent where applicable
Requests can be made by contacting Spinr support.
8. Third-Party Services
The Spinr Driver App may contain links or integrations with third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.
9. Children’s Privacy
Spinr Driver App is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
Spinr reserves the right to update this Privacy Policy at any time. Any changes will be notified through the app or via email.
Continued use of the app after changes indicates acceptance of the updated policy.
11. Use of Background Location
Background location access is used to match drivers with nearby ride requests and ensure accurate navigation during trips.
It helps track trip progress, calculate fares correctly, and detect ride completion even when the app runs in the background.
Location data also supports safety, fraud prevention, and service quality improvements.
Background location is collected only when drivers are online or on an active trip and is securely protected.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Spinr Support
Email: [email protected]